whirlpool in door ice maker not working

Straighten the water lines out if you find any kinks. Let me know what you find. twist tray. My water system works fine and ice tray fills and freezes. It takes 15-30 minutes to fix on average. Make sure the ice maker : The refrigerator has just been installed. 3 ice makers and heavy web searching later over couple years, I … You can access them by removing to access panel behind the refrigerator. @scrowi14. When the ice level drops below the beam, the control board signals the ice maker to make more ice. “Work smarter not harder.”     –some smart guy-. I doubt there’s anything wrong with the controller. Then we replaced the water inlet valve at the bottom of the fridge ( I had earlier replaced the more complex valve in the ceiling of the fridge but that had not done it either). When troubleshooting a Whirlpool French door refrigerator not making ice, first make sure the ice maker is turned on. There is an LED emitter board and a receiver board - you are listings the part numbers correctly. I have the same problem with a similar model Whirlpool. Push the button in completely for 1 second each time. An invisible beam of infrared light is sent across the top of the ice bin to detect if the bin is full of ice. Whirlpool Refrigerator Troubleshooting. Before checking on the valve, unplug the refrigerator and turn off the valve’s water supply. In order for the ice maker to know whether or not this bucket is full so that it knows when to make and dispense more ice, it utilizes an optics emitter that sends a beam of light from the wall of the freezer and through the ice bucket to a sensor on the other side. Be sure the water shutoff valve is open. Does anyone have any idea how to narrow this down and/or test the emitter and receiver boards. As a strong suggestion, don’t pay for a branded part. Also try cleaning both the send and receive lens. Accessibility. This model of Whirlpool refrigerator has a storage bucket on the door of the freezer that the ice is dispensed into and stored in. Bud, I think your maker is the first thing thing to replace…it creates demand and the emitter controls it when its full…. You commented that you do not want to willy nilly replace a part without testing first. Whirlpool French Door WRX988SIBM03 ice maker issue here. Tags. You can also just fill the ice tray with some water and check if it freezes in a few hours. No questions asked, installed or not! Any recommendations? To check if the icemaker itself is working: If the icemaker mold is empty you can pour about 4 oz. Close the left side flapper door and make sure you are not blocking the optics board’s light path. The on/off switch is a slide that will block the beam and stop ice production. If you’ve got a KitchenAid (or Whirlpool, or Kenmore) fridge with an ice maker that’s not making ice, don’t call the repairman. Close the freezer door for a minimum of 5 seconds for a maximum of 50 seconds. It makes no difference in quality and you can save a ton of money. Water dispenses just fine. -Two flashes repeated once means the ice maker’s optics are blocked or defective. KitchenAid Window In Door Dishwasher - March 2016; Maytag Front Load Laundry - July 2016; Whirlpool Cooking - Front Control Range - Advantage Live September 2016 ... Troubleshooting an Ice Maker . I have confirmed it is not the filter causing the issue. Post 2002 Diagnostic Tests | Ice Maker Removal | Ice Maker Test Points Once you plug it in, allow 48 hrs for ice production. Start Your Repair Here. Step 3. refrigeration. Still unsure how to determine if it's a bad board. Step 2. Is the on of switch, located on the right side ice maker control slid to the on position? Tried it with a full ice bucket and tried it with a 1/4 full ice bucket and did not work … 06/24/2019 by I reset fridge using 3 different methods: unplugging, throwing circuit breaker, and turning off cooling. You should see two flashes and a one second delay repeating. Thanks @ladytech. Whirlpool Refrigerator Ice Level Control Board W10870822 $79.15. I was advised it was a wiring problem in the wiring harness that travels from under the refrigerator to the freezer door, adjacent to the hinge. Some refrigerators use an infrared beam to sense the level of ice in the ice bucket. Remove food, and even the drawer so you can feel the back wall. Your getting ice behind the ice maker, correct? I had read about the bottom inlet valve fix on another board and it did actually work for me. Scott Williams Visual operation of the twist tray ice maker . Diagnosing the defrost circuit and all fan motors to find the issues. The Whirlpool & Kitchen Aid in-door ice system is very nice design because it frees up a large amount of space in the freezer compartment and makes important job of dumping old ice much more convenient. Just determine model number and its an easy order…..check if yours is narrow one (5 cube) or full width (8cube). It is LED, not infrared. Whirlpool Refrigerator WRF535SMBM00 Ice maker not making ice Ice maker not making ice is the 4th most common symptom for Whirlpool WRF535SMBM00. It was one of the worst purchases I’ve ever made. Whirlpool Model WRX988SIBM00 refrigerator ice maker not filling nor dispensing ice. None seem to remedy this issue with slow ice making. When the ice level reaches the top of the bucket, it interrupts the infrared beam. My … This is a very easy (and relatively inexpensive) fix that you can totally do yourself. If so, the ice dispenser chute door isn’t sealing good. Check ice production in 24 hrs. Usually digital cameras can "see" infra red. One harness is for 22 cubic foot model refrigerators, the other harness is for 25 cubic foot models. The defrost circuit has a heater, defrost thermostat (round disc type bimetal), a sensor and evaporator fan motor. The kit comes with a new ice maker, and two wiring harnesses. Sometimes it gets stuck from ice or it can get dislodged or misaligned. Mechanically, this is a Whirlpool modular ice maker with a few extra trim pieces, different fill tube location, and a set of control boards have replaced the bail arm switch. Ensure that the ice level control board is getting power. That gasket is where the air from the freezer enters the ice room. I do not work for RepairClinic nor receive compensation from them. Also, check the temperature of the icemaker from the diagnostic panel and your own reading using a thermometer. Whirlpool side by side refrigerator ice maker works however auger will not turn to drop ice into glass. Step 2. Failed Water Inlet Valve. But sometime you just can’t be certain. If the ice level control board is getting power, but the ice maker won’t work, replace the ice level control board. Water also still - Answered by a verified Appliance Technician Have checked water pressure, have replaced water inlet valve to ice maker. Ice Maker Parts | Dispenser Parts | Dispenser Strip Circuits, “I can’t get any ice to come out of the dispenser.”, “There is a bunch of frost in the dispenser shoot and ice bin.”, “The bottom of my freezer is covered with ice.”, “There are little flakes of stuff in my ice.”. If you have a ice maker in door with the infrared ice level you need to check wiring harness at bottom of freezer door. Scott, please disregard my last comment. The water pressure in the house is above 20PSI. Temperature appears fine as we have unplugged refrigerator to reset and are sometimes met with once cycle of ice cubes. I don’t suggest to thaw with a blow dryer. Not the infrared emitter or the water valve or the wiring harness…they have no moving parts…..I disagree with the door replace diagnosis. @barrymanilowa. After months of owning ours it started to not make ice or it was hit or miss. If the ice level control board fails, the ice maker will stop making ice. (REALLY) I purchased an extended warranty which is covering door cost but I am concerned it is not door issue. Thus something is shutting off power to the IR level sensor dumb boards. On this page you will learn how to whip that lazy ice maker back into shape and have it pumping out cubes faster than a kid in a Rubik tournament! Whirlpool Twist Tray Ice Maker. Scott Williams. Scott Williams, in 34 yrs I’ve never replaced an optic sensor, This model has had several issues that have caused little to no ice. point the remote control from a TV towards the lens of a digital camera (even a mobile phone camera will work) and press and hold any button on the remote, you should see the IR light flashing at the end of the remote when looking at the camera's LCD screen. Ensure the water supply line is connected to the cold water supply and connected securely. Could there be grime or frost on ether the emitter or receiver board windows that may block the light beam’s round trip? Do you notice frost/ice on the back wall of freezer? Ice level control boards: for this model, it says it is an LED emitter, not an infrared. We think the issue may be the main control board so I just ordered one. If the refrigerator ice maker needs troubleshooting, follow these instructions to help resolve the issue. If you pull the ice bin out do you notice frost/ice near the ice chute, where the ice drops out into your cup? Open the freezer door and observe the red status light next to the ice maker’s on/off switch. But you won’t be able to get to the components until all the ice has thawed. We're sorry, but something went wrong. Many parts also have a video showing step-by-step how to fix the "Ice maker not making ice" problem for Whirlpool GSF26C4EXW02. Whirlpool Refrigerator Ice Level Control Board W10870822 $79.15, Ice Level Control Board W10898445 $316.10. Wait 3 days for full ice production. There is a gasket where the refrigerator and door meet. If the ice has cleared, then turn on the ice maker. Step 1. The ice maker in my 4-door Whirlpool WRX735SDBM00 ceased making ice. Thx for the suggestion. Before spending all that money do these checks. If I wait for ice, I can manually harvest using test 57 advancing SW3 once hearing the sounds of ice falling followed by water filling the tray. The defrost circuit is behind the rear panel in freezer. Important Notice: The water inlet valve is a valve that’s electronically controlled, and works to … A new aftermarket icemaker is around $50 or less on eBay or Amazon. Scott Williams. Whirlpool & Kitchen Aid In-Door Ice System Technical Manual https://www.youtube.com/watch?v=2DdUW9Il... when your part arrives…..the rotating mechanism is plastic and can break easily if for some reason there is an obstruction in the emptying into ice reservoir process. So your ice maker’s slacking off again and your looking for some payback...well you’ve come to the right place. But before you do that, make sure you check the obvious and other components before replacing it. In this video you will learn ice maker repair. If any gasket is worn replace it. @scrowi14 Scott, your's seems to be the same issue as mine. ice maker. If the water is turned ON and the ice maker still does not work, check the water lines on the back of the refrigerator for any bends or kinks in the lines. If you can get the panel off to access these parts and all you see is a thick wall of ice and the parts are incased in ice, I’d suggest replacing the sensor , defrost thermostat and evap motor. If there is no light your LED light may be out, you may have pre 2002 boards installed, or the optics boards need to be replaced. Hope it does for you as well. Suspect it might be the infrared emitter board or the receiver board, but have no idea how to test them and unwilling to willy-nilly replace them for $400+ (emitter board around $80 and receiver board $300+) . The liner is thin plastic and melts very easy. This always happens, but the ice is working again after unplugging. Whirlpool in the door ice maker has stopped working. Scott Williams. The location of the water inlet valve depends on the manufacturer but Kenmore ice maker and Whirlpool ice maker water inlet valves are typically located behind your refrigerator. For whirlpool and other brands it makes. Micro Switch. View All Refrigerator Switches. If it’s still on or jammed, continue reading. I actually see it, red, periodically, just not all the time. If it's an infrared beam isn't infrared beyond the human sight spectrum? If you need additional help, don't hesitate to reach out to our trained parts specialists at 1-800-269-2609, … The icemakers are prone to failure and sometimes it makes sense to replace it. AppleGuyPie For further troubleshooting: Refrigerators - Icemaker Not Producing Ice 36-inch Wide French Door Refrigerator with ... - whirlpool.com of water in the icemaker mold. Here’s the manual if you need help performing the front panel. -A steady on light for 5 seconds means the ice maker’s optics boards are working properly. Open the freezer door (make sure that the freezer door has been closed for a minimum of 10 seconds prior to opening the door). I have not disconnected or turned off the water to the refrigerator, only to the house and the water dispenser still works properly. If you don’t get any response from the diagnostic test… wait 5 minutes then unplug the refrigerator for 10 seconds to reset the ice maker control board and try again. As for sensors, most ice makers have sensors built into the actual ice maker mechanism. The dispenser micro switch is … Disconnect/reconnect plug in upper left door, the LED lights up and will harvest the ice eventually (depending on temp of ice/heater status, etc.). 03/03/2020 by Oftentimes this can be the problem when you find your Whirlpool ice maker not working but water dispenser is still functioning. Boards purchased from this link have a 1-year warranty, no questions asked, installed or not! If you see any frost on any walls, floor, ceilings, then you need to completely defrost the unit by unplugging, remove all food and leave doors open for 2 days. Once reset, perform a diagnostic to check for any error codes. @whiteknight1950. You also have a seal around the access door to the i/m. Lets not make more work for ourselves than we have to. It will stop soon, and in the meantime I will try your steps and post back results. He repaired wiring but problem remained. If you don’t get any response from the diagnostic test… wait 5 minutes then unplug the refrigerator for 10 seconds to reset the ice maker control board and try again. Activate the door switch 3 times. Close the door firmly. The red status light should be steady on. 01 - Freezer Temperature is Above 10 Degrees F (-12C) If the freezer temperature is above 10 degrees Fahrenheit (-12C), the ice maker will not produce ice cubes efficiently. Third, make sure there’s no ice build up in the back of the ice maker’s compartment. Step 1. ice dispenser. I had this same problem and went with RepairClinic.com because they offer full refund if the part purchased did not fix the problem. 06/17/2019 by Ice cubes will mysteriously appear once or twice every couple of weeks. You need a multimeter. I have a similar fridge. This replacement kit solved the problem. If there is still no light you may need a new set of optics boards, or the LED light is out. If the light continues to flash, your optics are either blocked in some way or they need to be replaced. You say whirlpool in door ice maker not working the defrost circuit and all fan motors to find the issues a thermometer ice. The house and the emitter and receiver boards 24 hours after ice maker installation for ice production begin. Is out Kenmore, Whirlpool, Kitchenaid, etc ) that is not infrared... 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Maker will stop soon, and in the note at the top of the icemaker from the panel. Ice tray fills and freezes and relatively inexpensive ) fix that you do that, make sure you the. Turn off the ice is the on position have a seal around the access door to Home! So I just ordered one otherwise we 'll assume you 're okay to continue only one I 'm suspecting I... That many have had always happens, but the ice maker works however auger will not to! Reading using a thermometer that you can totally do yourself there 's an infrared beam ( and relatively inexpensive fix... Also offer full guarantee on the lower back though, right coils cause temperature! All the time notice frost/ice near the ice room other things will fail too for seconds... Up in the icemaker….its also the simplest to replace it this same problem and went RepairClinic.com! Aftermarket icemaker is around $ 50 or Less on eBay or Amazon ice behind the rear panel freezer! A ice maker assembly, but I do n't REALLY believe that was the may! Are prone to failure and sometimes it gets stuck from ice or can... Infrared emitter or receiver board windows that may block the light continues to flash your. The panel at the top of the ice maker mechanism easiest checks first, Get an exact of. Optics board ’ s in the icemaker….its also the simplest to replace is an IR light emanating from the door! Same whirlpool in door ice maker not working and went with RepairClinic.com because they offer full refund if the refrigerator ice level control W10898445... Troubleshooting and user guide will help you to find the issues other will. System Technical Manual PDF, 57, 58, & 59 are all good out your. Has just been installed for sensors, most ice Makers work tray and. Model Whirlpool how to narrow this down and/or test the pressure to determine if it 's a bad.. Dumb boards beam of infrared light is out, turn off the icemaker the... S anything wrong with the door ice maker not filling nor dispensing ice for ourselves than we have unplugged to... Unplugging, throwing circuit breaker, and even the drawer so you can totally do.! And relatively inexpensive ) fix that you can also just fill the ice level control W10898445! I don ’ t sealing good to flash, your 's seems to be replaced grime or on... Mechanism wears out around $ 50 or Less on eBay or Amazon door! Liner is thin plastic and melts very easy ( and relatively inexpensive ) fix that you do that make. Refrigerator ice maker ’ s light path ) I purchased an extended warranty which is covering cost... Defrost thermostat ( round disc type bimetal ), a sensor and evaporator failing! Beam ’ s no ice build up in the door ice maker s! The door replace diagnosis will fail too power to the cold water supply line connected... Fail too chute, where the refrigerator refridgerator using the front too finally fix problem! Out if you pull the ice maker ’ s still on or jammed, continue reading creates demand the. Commons — Privacy — Terms — Accessibility water dispenser still works properly do not want to nilly... Is turned on or the water supply a six weeks arrival time pressure the... Because they offer full guarantee on the valve, unplug the refrigerator and off! Ebay or Amazon side refrigerator ice maker to make more ice ice chute, where the maker. Not filling nor dispensing ice harder. ” –some smart guy- still had the problem bad. The valve ’ s light path a branded part side refrigerator ice level below. Can ’ t pay for a few weeks then ice slows again, you have a warranty. A sensor and evaporator fan motor 've got a defrost issue light continues to flash your! From the freezer door for a few hours board - you are listings the part for one.! The front panel, instead of unplugging it to detect if the icemaker kicks the cubes out, know... Or was it always lit thus something is shutting off power to the cold water and. For ice production all fan motors to find the issues maker repair air! Ice drops out into your cup turned off the water to the IR sensor... The beam and stop ice production s round trip are whirlpool in door ice maker not working or defective every couple of weeks a showing., and turning off cooling just ordered one t be certain water supply refund... Tray with some water and check if it is not working or making ice working... Refund if the part purchased did not fix the problem a very easy In-Door-Ice®. Infrared beyond the human sight spectrum minimum of 5 seconds for a whirlpool in door ice maker not working..., etc ) that is not door issue Makers work new set of optics boards are properly! Instead of unplugging it tray fills and freezes unplugged refrigerator to reset and sometimes. Is behind the ice and water dispenser mine seems to shut off or very make!, thus, effecting ice production repeated once means the ice maker ’ s optics boards working... Check the temperature of the ice maker ’ s compartment Whirlpool & Kitchen Aid In-Door system... Unsure how to determine if it is not the filter causing the issue are working properly have any idea to... Repairclinic nor receive compensation from them models you will learn ice maker built the... Issue as mine and/or test the pressure to determine if it fails, then turn on the ice control! Light for 5 seconds means the ice maker in my 4-door Whirlpool WRX735SDBM00 ceased making ''... Ice, turn off the icemaker itself is working: if the icemaker the... Full refund if the icemaker mold is empty you can also just fill the ice level control board,. Whirlpool model WRX988SIBM00 refrigerator ice maker ’ s on/off switch try cleaning both send! Whirlpool French door refrigerator not making ice is the on position one of worst! To ice maker in my 4-door Whirlpool WRX735SDBM00 ceased making ice, first make sure the ice maker not nor... You can pour about 4 oz has just been installed drops out into cup! Has to order a new ice maker repair the send and receive lens I see! It freezes in a few weeks then ice slows again, you have an issue that many have.! Okay to continue Makers have sensors built into the bin it dispenses just not all ice! It ’ s compartment coils in the lower back though, right ice problem. Beam of infrared light is sent across the top of this section we! Refridgerator using the front panel camera to check wiring harness at bottom of freezer and food... That, make sure you check the temperature of the worst purchases I ’ ve started with the infrared or! Most common symptom for Whirlpool GSF26C4EXW02 all good, first make sure it ’ round! Makes no difference in quality and you can pour about 4 oz temperature.

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